Frequently Asked Questions

1. Will each film i send in get it's own DVD?

YES, and in some cases if the tape is more than 2hrs long, it will be on multiple disks(you will not becharged for extra time or disks)

2. Is it safe to send our memories in the mail?

YES, whether you use the U.S.P.S. or UPS, both companies offer tracking on packages, and can get delivery confimation if you like, and can be tracked from your place to ours.

3. Average turn around time on conversions?

While we do conversions based on order we recieved them in, it is usually 2 weeks, but no longer than 60 days, depending on the size of the order and amount of copies desired.

4. Can we get additional copies of our DVDs. What is the cost per copy?

Yes you can get extra copies for only $2.00 each.